A convenient and secure solution for your luggage and rentals in Pau
Lock and Chill offers a modern, fully self-service luggage storage solution right in the city center of Pau. With our secure smart lockers, you can safely store your suitcases, bags, or personal belongings and fully enjoy your stay.
Open access from 7 a.m. to 11 p.m., 7 days a week – Fast and easy online booking.
Are you the owner of a short-term rental? Simplify key handover with our secure key boxes, available 24/7. A unique code is generated for each guest, ensuring smooth, contactless, and fully automated access.
Lock and ChillSmart lockers & key boxes
for independent travelers in Pau.
How It Works – Luggage Lockers
Click on “Book” and log in using your phone number or email address.
Book your locker by choosing the desired size and duration.
Access the space using the QR code and drop off your luggage by scanning it again at the central terminal.
Pick up your luggage anytime during your reservation period using the same QR code.
Our Rates
(from 1h to a maximum of 5h)
15 € / day
(from 1h to a maximum of 5h)
21 € / day
Size Guide
Standard Cabin Bag
55cm x 35cm x 20cm
Checked Suitcase
80cm x 55cm x 35cm
Helmet
36cm x 30cm x 30cm
Handbag
40cm x 30cm x 15cm
How It Works – Key Boxes
Click on “Log In” and identify yourself using your phone number or email address.
Visit our location using your QR code to subscribe to the plan of your choice: monthly, semi-annual, or annual.
(For renewals, everything can be done remotely.)
Place your keys in one of our secure boxes.
From your personal space, enter your tenant’s contact details — they will receive a unique QR code to collect your keys.
From your personal space, control online who has access to your keys — anytime, with peace of mind.
Already a customer?
Log in!Frequently Asked Questions
Yes, each booking is limited to 24 hours.
Any extra time will be charged. Any started hour is charged in full.
Insurance coverage for belongings is currently being defined.
Once started, a booking cannot be modified or refunded.
Yes, via the Chatbox available on the website.
Only credit and debit card payments are accepted.
No, each locker must be booked separately.
Once the key box is booked, enter your guest’s email address to automatically send them an access code. They can collect the keys at any time and return them at the end of their stay using the same code.
Yes, you can retrieve a forgotten item by submitting a request through our contact form. A fee of 10 € per day will apply for storage starting the day after your booking ends, plus a 50 € administrative fee. After 2 months without a claim, the item will be considered abandoned.
Yes, the location is accessible for people with reduced mobility.